📦 Christlike Return Policy
Effective Date: [6 June 2025]
At Christlike, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help in compliance with the Consumer Protection Act (No. 68 of 2008) of South Africa.
1. Returns Eligibility
You may return items within 7 business days from the date of receipt, provided:
The item is unused and in its original condition.
The item is in its original packaging with tags attached.
Proof of purchase is provided (receipt or order number).
2. Non-Returnable Items
Gift cards
Digital products
Downloadable content
Items marked as “Final Sale”
Perishable goods (if applicable)
3. Defective or Damaged Goods
Under Section 56 of the CPA, if the product is defective, you may request:
A repair
A replacement
A full refund
Report any defects within 7 to 14 days of delivery. You may be required to provide photos or return the item for inspection.
4. Return Process
To initiate a return:
Contact us at [info@christlikecorp.online] with your order number.
We will provide return instructions.
Send the item back to the address we provide.
Note: Customers are responsible for return shipping costs unless the item is faulty or incorrectly delivered.
5. Refunds
Once we receive and inspect the item, we’ll notify you via email. If approved, the refund will be processed within 7–14 business days to your original payment method.
6. Exchanges
For size or color exchanges, please return the original item and place a new order, We will provide the instruction on ow to do so.